Frequently Asked Questions
Answers to common questions about BETRUE’s products, OEM & ODM services, manufacturing capabilities and global supply.
Products
BETRUE manufactures a wide range of consumer audio products, including Bluetooth speakers, wireless headphones, OWS audio products, children’s audio devices, sleep audio products and other customized audio solutions. Our product range continues to expand according to customer requirements and market needs.
Yes. BETRUE provides OEM and ODM services for brands, importers, distributors and wholesalers. We can support product development from concept and appearance design through structural development, electronics, acoustic tuning, tooling, testing and mass production.
Yes. Depending on the product and project requirements, we can customize product appearance, structure, logo, colors, packaging, sound effects, firmware and other product features. Our engineering team can evaluate your requirements and recommend a suitable development approach.
OEM & ODM
OEM projects are based on an existing product or platform and can be customized according to your brand and market requirements. ODM projects involve deeper product development and customization, including product functions, appearance, structure, electronics, firmware and other technical requirements.
We recommend providing the target product type, required functions, target price range, estimated order volume, target market and any available product specifications or design references. The more information you provide, the more accurately our team can evaluate the project.
Trial orders may be available depending on the product, customization requirements and production stage. Our team can discuss suitable sample or trial-order arrangements before proceeding to larger-scale production.
Manufacturing & Quality
BETRUE’s manufacturing operations include a headquarters and factory in Shenzhen and an additional manufacturing facility in Huizhou, China. BETRUE also maintains offices in Hong Kong and Tokyo, Japan to support international business operations.
Yes. BETRUE has an in-house acoustic laboratory supporting sound testing, performance evaluation and product optimization. Acoustic testing can be incorporated into the product development and quality control process according to project requirements.
BETRUE provides integrated support covering product development, structural and tooling development, electronic manufacturing, acoustic testing, quality inspection, mass production and shipment. This allows customers to coordinate multiple stages of the production process through one manufacturing partner.
Orders & MOQ
MOQ varies depending on the product, customization requirements, tooling needs and production arrangements. Instead of applying one fixed MOQ to every product, our team evaluates each project individually and can advise on the appropriate order quantity based on your requirements.
Development time depends on the product complexity, level of customization, tooling requirements, testing and approval process. After reviewing your requirements, our team can provide a proposed development schedule for your project.
Yes. Product samples can be arranged for evaluation and approval before mass production, depending on the project stage and customization requirements. Sample arrangements and related costs will be discussed during the quotation and development process.
Shipping & Global Supply
BETRUE works with customers in international markets including Europe, Southeast Asia, North America and Australia, as well as other regions. We support brands, importers, distributors, retailers and cross-border e-commerce businesses.
Yes. BETRUE has experience supporting international deliveries by sea and air and can assist with export and international shipping documentation according to the requirements of the project and destination market.
Compliance & Documentation
BETRUE’s manufacturing operations are supported by BSCI social compliance audits. Relevant audit and compliance documentation can be provided to qualified customers upon request.
Products intended for applicable European markets are developed and tested according to relevant requirements, including applicable CE compliance requirements. Compliance documentation varies by product and market and can be provided to customers upon request.
Yes. Relevant compliance, testing and product documentation can be provided according to the product and target market. Please contact our team with your product model and target market so we can provide the appropriate documentation.
Company & Locations
BETRUE’s manufacturing headquarters is located in Shenzhen, China. The company also operates a manufacturing facility in Huizhou and maintains offices in Hong Kong and Tokyo, Japan. Full addresses and contact information are available on our Contact Us page.
Still Have Questions?
Tell us about your product requirements, target market and order volume. Our team will review your project and help you determine the appropriate OEM or ODM solution.
